Effective July 2026
Privacy Policy
At Vine & Stone Retreats, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or make a reservation.
By using this website, you agree to the practices described in this Privacy Policy.
01. Information We Collect
We may collect personal information that you voluntarily provide, including:
• Name
• Email address
• Phone number
• Reservation details
• Messages or inquiries submitted through our contact form
If you make a reservation through our website, your payment information is securely processed by our third-party booking platform. Vine & Stone Retreats does not store or have access to your complete payment card information.
02. Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
• IP address
• Browser type
• Device information
• Pages viewed
• Date and time of your visit
• Referring website or search engine
This information helps us understand how visitors use our website so we can improve its performance, functionality, and overall guest experience.
03. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and better understand how visitors interact with our website.
You can choose to disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.
04. How We Use Your Information
We use the information we collect to:
• Respond to inquiries and messages
• Process and manage reservations
• Communicate important information about your stay
• Improve our website and guest experience
• Analyze website performance and usage
• Comply with legal and regulatory obligations
If you choose to join our mailing list, we may occasionally send updates, special offers, or news about Vine & Stone Retreats. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
05. Third-Party Services
To provide a seamless guest experience, we work with trusted third-party service providers that help operate our business. These services may include:
• Hostfully for secure reservation management and booking services
• StayFi for guest Wi-Fi access and optional email communications
• Wix Studio for website hosting and functionality
• Google Analytics to better understand website traffic and improve user experience
These providers may collect and process information necessary to perform their services in accordance with their own privacy policies. We encourage you to review their privacy practices if you would like additional information.
06. Data Security
We take reasonable administrative, technical, and organizational measures to protect the personal information you provide.
While no method of transmitting or storing information online can be guaranteed to be completely secure, we work with reputable service providers and follow industry-standard practices to help safeguard your information.
07. Your Choices
You have the right to:
• Request access to the personal information we maintain about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information, where applicable
• Opt out of receiving marketing emails at any time
Please note that we may retain certain information when required by law or when necessary for legitimate business purposes, such as maintaining reservation records.
08. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove that information.
09. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.
Any updates will be posted on this page along with the revised Effective Date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.
10. Contact
If you have questions about this Privacy Policy or how we handle your personal information, we'd be happy to help.
Vine & Stone Retreats